Privacy Policy for Toilets By Gaia

Last Updated: 02/04/2025

1. Introduction
Toilets By Gaia (“we”, “us”, “our”) is a UK-based company committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services. By accessing our website and services, you agree to the practices described herein.

2. Data Controller and Legal Basis
Toilets By Gaia is the data controller for the personal information collected through our website. We process your data based on your consent (where applicable) and to fulfil our contractual obligations. For example, data provided via our contact form is processed to respond to your enquiries.

3. Information We Collect

• Personal Information: When you contact us via our enquiry form, we may collect personal details such as your name, email address, and any other information you choose to provide.

• Usage Data: We automatically collect information when you visit our website, including your IP address, browser type, operating system, pages visited, and the dates and times of your visits.

• Cookies and Tracking Technologies: We use cookies and similar technologies, including Google Analytics, to analyse website usage and enhance your experience. Google Analytics collects data such as session duration, pages per session, and other analytical information. For more details on how Google Analytics collects and processes data, please review their privacy policy.

4. How We Use Your Information
Your data is used to:

• Provide, maintain, and improve our website and services

• Respond to enquiries submitted through our contact form

• Analyse website usage and performance via Google Analytics

• Communicate with you regarding updates, promotions, or important notices (with an option to opt out)

• Comply with legal obligations and protect our rights

5. Sharing Your Information
We may share your data with:

• Service Providers: Trusted third-party vendors who support our operations (e.g., website hosting, payment processing, data analysis) under strict confidentiality agreements.

• Legal and Regulatory Authorities: As required to comply with a legal obligation or to protect our rights and the safety of our users.

• Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

We do not sell or rent your personal information to third parties.

6. Data Security
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is completely secure. We strive to use commercially acceptable means to protect your data but cannot guarantee absolute security.

7. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. Once the data is no longer needed, it will be securely deleted or anonymised.

8. Your Rights
Under UK data protection laws, you have certain rights, including the right to:

• Access, update, or correct your personal data

• Request the deletion of your data

• Object to or restrict the processing of your data

• Withdraw your consent at any time (where processing is based on consent)

• Receive your data in a structured, commonly used, and machine-readable format

To exercise these rights, please contact us using the details provided below.

9. Cookies and Third-Party Analytics
Our website uses cookies and Google Analytics to collect data on website usage. Cookies help us understand user behaviour, personalise content, and improve our services. You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website. For more information on Google Analytics, please review their privacy policy.

10. Third-Party Links
Our website may contain links to third-party sites. This Privacy Policy does not apply to these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Children’s Privacy
Our services are not intended for children under [insert age, e.g., 13 or 16] years. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected data from a child, please contact us immediately so that we can take appropriate action.

12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. When changes occur, we will update the “Last Updated” date and post the revised policy on our website. We encourage you to review this Privacy Policy periodically.

13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: